Privacy Policy for SMS Messaging
This Private Policy for SMS Messaging outlines the terms and conditions under which Dr. Mona Kumar or her staff may communicate with you via SMS (Short Message Service) for conversational purposes. By providing your consent to receive SMS messages from Dr. Mona Kumar, you agree to the terms outlined below.
Privacy Policy for SMS Messages
This Privacy Policy outlines how Dr. Mona Kumar will collect, use, disclose, and safeguard your personal information when you consent to receiving SMS messages. Dr. Mona Kumar is committed to ensuring the security of your personal information and protecting your privacy at all times in compliance with the Telephone Consumer Protection Act (TCPA).
Opt-In Consent for SMS Communication
By providing your mobile phone number and opting in to receive SMS messages from Dr. Mona Kumar, you are expressly consenting to receive SMS messages for conversational purposes. SMS messages may include, but are not limited to, scheduling inquiries, appointment reminders, cancellations, and other communications relevant to or regarding your appointments and billing.
Opting In
Consent is provided by checking the box at the bottom of the Contact form on our website.
By submitting this form with a checked box, you are authorizing Dr. Mona Kumar to send you messages and notifications via SMS. Messaging and data rates may apply.
Opting Out
You have the right to opt out of receiving SMS messages from Dr. Mona Kumar at any time. If you wish to opt out, reply to any SMS message with the word "STOP." Once you opt out, you will no longer receive SMS messages from Dr. Mona Kumar, except for confirmation of your opt-out request.
Information Dr. Mona Kumar Collects
Dr. Mona Kumar may collect personal information provided through the Contact form or through conversational SMS messaging.
This information may include:
• Your phone number
• The content of messages received
Dr. Mona Kumar will use the information collected to:
• Provide and personalize SMS conversation
• Respond to requests or inquiries
• Remind you about an upcoming appointment
• Discuss scheduling or cancellation
• Communicate about services you receive
• Address any questions or concerns
Data Security
Dr. Mona Kumar implements security measures to protect your personal information, including from unauthorized access, disclosure, alteration, or destruction. While Dr. Mona Kumar takes all possible steps to protect your information, no method of SMS communication is 100% secure and absolute security cannot be guaranteed.
Disclosure of Information
Dr. Mona Kumar will never disclose your personal information to third parties unless required by law or with your explicit consent.
However, it may be necessary to share your information:
• In compliance with legal requirements
• Internally within the practice of Dr. Mona Kumar
• With service providers related to the SMS messaging service
Mona Kumar is committed to protecting your privacy and the security of your personal information. Any information collected for the purpose of SMS communication will be handled in accordance with this Privacy Policy. Dr.
Your phone number and personal information will never be shared with third parties for promotional or marketing purposes.
Information Retention
Dr. Mona Kumar will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Message Frequency
Dr. Mona Kumar strives to keep SMS communication relevant and to maintain an appropriate and reasonable frequency. You will receive SMS messages from Dr. Mona Kumar only when necessary for scheduling adjustments, appointment reminders, or other important updates related to your services.
Dr. Mona Kumar will never engage in unsolicited marketing messages via SMS communication.
Messaging and Data Rates
Standard message and data rates may apply to SMS messages you send and receive. Dr. Mona Kumar is not responsible for any fees or charges incurred from your mobile carrier as a result of or related to SMS communication. If you are unfamiliar with your messaging and data rates, please consult your mobile phone carrier or provider.
RingCentral Phone Service
Ensuring that your communications are secure and private is Dr. Mona Kumar's top priority. Dr. Mona Kumar's phone service is provided by RingCentral, which is HIPAA-compliant and ISO-compliant and whose communication security meets HL7 standards.
Changes to this Privacy Policy
Dr. Mona Kumar reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon publishing the revised Privacy Policy on www.drmonakumar.com and your continued use of SMS messaging after the posting of any updates or changes constitutes acceptance of those changes.
Additional Questions
If you have any questions about this Privacy Policy, about the opting in process, or about Dr. Mona Kumar's SMS communication practices, you can direct your questions to
Dr. Mona Kumar
626-737-6199
444 S. Marengo Ave.
Pasadena, CA 91101
or E-Mail Your Question for a faster response
By completing our Contact form, you consent to the terms of this Privacy Policy.